Effective Date: November 1, 2025
Last Updated: October 29, 2025
Welcome
These Terms of Service (“Terms”) govern your use of the RoundBarn Promotions website and our services. By using our website or services, you agree to these Terms. If you don’t agree, please don’t use our website or services.
Our Services
RoundBarn Promotions provides custom apparel, heat pressing, embroidery, signs, banners, wraps, canvas prints, stickers, and promotional products. Services are subject to availability and our capabilities.
Using Our Website
You agree to:
- Provide accurate information when requesting quotes or placing orders
- Use our website lawfully and respectfully
- Not attempt to harm, hack, or interfere with our website
- Not use our website for any fraudulent or illegal purpose
We reserve the right to:
- Refuse service to anyone for any reason
- Modify or discontinue services at any time
- Remove or refuse any content that violates these Terms
Orders and Quotes
Quotes:
All quotes are estimates and valid for 30 days unless otherwise stated. Final pricing may vary based on actual materials, complexity, and project specifications.
Orders:
Orders aren’t confirmed until we accept them and you receive confirmation. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment:
Payment terms will be outlined in your quote or invoice. We typically require:
- 50% deposit before production begins for new customers
- Full payment before order release
- Payment methods accepted: cash, check, credit card, or other agreed-upon methods
Cancellations:
Once production begins, orders cannot be cancelled. Deposits are non-refundable once work has started.
Design and Artwork
Your Artwork:
If you provide artwork, you represent that you own it or have permission to use it. You’re responsible for ensuring your designs don’t infringe on any copyrights, trademarks, or other rights.
Our Design Services:
If we create custom artwork for you:
- We retain ownership of the design files unless otherwise agreed in writing
- You receive the right to use the design on the products we create for you
- Additional fees may apply for design file ownership or modifications
Copyright and Trademark:
We won’t knowingly produce items that infringe on copyrights or trademarks. You’re responsible for ensuring your designs are legal to reproduce.
Product Quality and Approval
Proofs and Approvals:
When provided, you’re responsible for reviewing and approving proofs before production. Once approved, we’re not responsible for errors you approved.
Quality Standards:
We take pride in quality work, but minor variations in color, placement, or materials are inherent in custom production. These slight variations don’t constitute defects.
Defects:
If you receive defective products due to our error, contact us within 7 days of delivery. We’ll work with you to make it right through replacement or refund at our discretion.
Delivery and Shipping
Turnaround Times:
Estimated turnaround times are not guaranteed. Production times vary based on order size, complexity, and current workload.
Shipping:
Shipping costs are additional unless otherwise stated. Once shipped, items are the responsibility of the shipping carrier. We’re not responsible for shipping delays or lost packages.
Local Pickup:
Items available for pickup at our Pontiac location during business hours.
Liability and Warranties
As-Is Basis:
Our services are provided “as-is.” We make no warranties, express or implied, about the suitability of our products for your specific purpose.
Limitation of Liability:
To the maximum extent permitted by law, RoundBarn Promotions shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability shall not exceed the amount you paid for the specific product or service in question.
Your Responsibility:
You’re responsible for the content you create or provide. We’re not liable for any claims arising from your use of copyrighted, trademarked, or otherwise protected material.
Indemnification
You agree to indemnify and hold RoundBarn Promotions harmless from any claims, damages, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your violation of any law or third-party rights
- Your designs or content that infringe on others’ rights
Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
Intellectual Property
All content on our website—including text, graphics, logos, and images—is owned by RoundBarn Promotions or used with permission. You may not use our content without written permission.
Changes to Terms
We may update these Terms from time to time. We’ll post changes on this page with an updated “Last Updated” date. Continued use of our services after changes means you accept the new Terms.
Dispute Resolution
Governing Law:
These Terms are governed by the laws of the State of Illinois, without regard to conflict of law provisions.
Disputes:
We prefer to resolve issues directly. If we can’t, any disputes will be resolved in the courts of Livingston County, Illinois.
Severability
If any part of these Terms is found to be unenforceable, the rest remains in effect.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and RoundBarn Promotions regarding our services.
Contact Us
Questions about these Terms? Let’s talk.
RoundBarn Promotions
14814 N 1500 E Rd
Pontiac, IL 61764
Phone: (815) 844-3733
Email: info@roundbarnpromotions.com
Hours:
Monday – Thursday: 8:00 AM – 4:30 PM
Friday – Sunday: Closed
Thank you for choosing RoundBarn Promotions. We look forward to bringing your vision to life.